Travel Update

2020 Peace of Mind Travel Plan

Your Globus vacation can be moved without incurring any cancellation fees for upcoming travel

September 28, 2020 Update

In response to elevated travel restrictions and government advisements, we have made the thoughtful decision to suspend international operations through December 31, 2020 for guests from the United States. Domestic operations for the U.S. market will resume in November, 2020.

Given these circumstances, Globus has introduced an unprecedented program designed to give our travelers flexibility when considering their travel plans—the Peace of Mind Travel Plan.

Through this plan, Globus is allowing all international travel bookings departing between March 14 and December 31, 2020, and all domestic travel bookings departing between March 14 and October 31, 2020, to move travel dates easily and without incurring cancellation fees, land or airline penalties*.

With this Plan, you are free to move your booking to any Globus family of brands (Globus, Cosmos, Monograms or Avalon Waterways) vacation for any destination. If you are not ready to choose your new vacation, the full value paid to us will be provided via a Letter of Credit, redeemable for any future departure through 2022, and is transferrable.

To make the transition easier, this Plan includes an additional bonus credit. This bonus credit of up to $200 per person will be in addition to your Letter of Credit, redeemable for any future travel through 2022:

  • Bonus credit of $200 for Avalon Waterways
  • Bonus credit of $100 for Globus
  • Bonus credit of $50 for Cosmos, Escapes by Globus & Monograms

This Peace of Mind Plan also applies to tours combining The 2021 Tournament of Roses Parade, Celestyal and Holland America Line cruises, and VIA Rail packages, as those operations have been suspended through the 2020 travel season.

To opt out of this Peace of Mind Plan and to cancel, those with international departures November 15 through December 31, 2020 must advise us by October 19, 2020**.

And for added flexibility for future travel plans, we’re also offering a 2021 Peace of Mind Travel Plan, allowing free movement to any other date, departure or brand up until your final payment date. Click here for details.

*Peace of Mind Travel Plan offer valid for international departures through December 31, 2020 and domestic departures through October 31, 2020. Offer also applies to Globus family of brands vacations which include the 2021 Tournament of Roses Parade, 2020 Holland America Line cruises or VIA Rail packages through 2020 and Celestyal cruises through March 6, 2021. Refund in the form of a Letter of Credit, redeemable for travel departing by December 31, 2022. The new booking bonus will be in addition to the Letter of Credit amount. Letters of Credit not redeemable for cash and bonus amount not transferrable. Only one booking bonus per person can be applied per reservation. Changes in airfare may apply, and the new booking is subject to any increase in vacation price for 2021 and 2022 travel. Offer may be withdrawn at any time and other restrictions may apply.

**Cancellation refund for 2020 international departures November 15 through December 31, 2020 follow our trip cancellation procedure, including refund of monies paid to the Globus family of brands equal to the amount paid on your original booking. International departures November 15 through December 31, 2020 must be advised by October 19, 2020 in order to opt-out of the Peace of Mind Plan to receive a refund. Refunds may take up to 6 weeks for processing.

Cancellations for 2020 domestic tours traveling after October 31, 2020 can be made up to 30 days before departure without penalty and follow our regular trip cancellation policy. Deposits remain non-refundable and applicable final payment dates still apply. Applicable price of the new tour/cruise/package applies. Air penalties and changes in airfare may apply. May be withdrawn any time. Refer to Terms & Conditions for details.

 

Travel Update (as of September 28, 2020)

In response to the Coronavirus (Covid-19) outbreak, the elevated travel restrictions, government advisements, and most importantly, to ensure the safety of each one of our guests, Globus is voluntarily and temporarily pausing operations for international departures through December 31, 2020 for guests from the United States and domestic departures through October 31 2020. Domestic operations of select tours from the U.S. market will resume in November, 2020.

Our guest services team is in contact with guests affected by the suspension of the November international departures in order to adjust their plans for future travel.

FOR UPCOMING TRAVEL (2020 International Departures through December 31 and Domestic Departures through October 31)

With the temporary suspension of operations, Globus is offering the option to move travel dates for international departures November 15 through December 31, 2020 as follows:

  • Affected guests can move their vacation to any other itinerary, destination, brand (Globus, Cosmos, Monograms or Avalon Waterways) or date in 2021 or 2022 without penalty and with an additional re-booking credit through our Peace of Mind Travel Plan*. To expedite the process and ensure guests have adequate time to adjust travel plans without worry, we have automatically assigned this booking protection in the form of a Letter of Credit to all guests with upcoming departures.
  • Guests can opt out of the Peace of Mind Plan via our cancelled vacation policy if we are notified by October 19, 2020*. After that date, the Peace of Mind Travel Plan is the only option.

For cancellations of 2020 domestic departures beyond October 31, 2020, we are continuing our policy waiving cancellation penalties** until 30 days prior to departure. And for added flexibility for future travel plans, we’re also offering a 2021 Peace of Mind Travel Plan, allowing free movement to any other date, departure or brand up until your final payment date. Click here

For cancellations of departures beyond October 31, 2020, we are continuing our policy waiving cancellation penalties** until 30 days prior to departure.

We understand this is a unique time in the world of travel, but are committed to ensuring our guests and their travel advisors manage through this period with the right options, adequate time, and high levels of attention and consideration. As we do our best to help each and every one of our guests, both with current and pending travel plans, we greatly appreciate your confidence and loyalty.

Of course, we continue to monitor this situation closely and carefully to determine if additional modifications and updates are needed, always with safety and guest well-being in mind.

*Peace of Mind Travel Plan offer valid for international departures through December 31, 2020 and domestic departures through October 31, 2020 until further notice. Offer also applies to all Globus family of brands vacations which include Holland America Line cruises or VIA Rail packages through December 31, 2020 and Celestyal cruises through March 6, 2021. Refund in the form of a Letter of Credit, redeemable for travel departing by December 31, 2022. The new booking bonus will be in addition to the Letter of Credit amount. Letters of Credit not redeemable for cash. Only one booking bonus per person can be applied per reservation. Changes in airfare may apply, and the new booking is subject to any increase in vacation price for 2021 and 2022 travel.

Cancellation refund for 2020 tours follow our trip cancellation procedure, including refund of monies paid to the Globus family of brands equal to the amount paid on your original booking. To opt out of the Peace of Mind Travel Plan and receive a refund for international departures November 15 through December 31, 2020 must be advised by October 19, 2020.

**Cancellation penalties refer to applicable cancellation fees within final payment. Deposits remain non-refundable. Cancellation fee waiver applies to all Globus family of brands vacations with the exceptions of anything that includes specific payment conditions, such as some non-Avalon Waterways operated cruises, select rail package inclusions and certain destinations. Air penalties and changes in airfare may apply. May be withdrawn any time.

Exception List